Running a business involves plenty of routine jobs that need attention. Emails to write, information to organise, quotations to prepare, notes to tidy up and messages to send. None of these tasks are complicated, but they all take time. Recently, I’ve been using ChatGPT to help with them, and it’s made a noticeable difference to the way I work.

It doesn’t replace judgement, experience or decision-making, but it does help speed up the everyday jobs that can slow you down.

Saving Time With Written Tasks

One of the most practical uses has been writing and refining messages. Instead of starting from scratch, I can outline what I’d like to say and let ChatGPT help shape it. I still edit the final wording, but I’m no longer staring at a blank screen, wrestling with where to begin.

It’s a bit like having a secretary who drafts the first version — I always check it, but it certainly speeds things up.

Helping Organise Information

ChatGPT can take rough notes and turn them into something structured. Lists, emails, articles, web content or step-by-step instructions become clearer when they’re organised properly. I provide the details, and it arranges them into a neat logical order. It’s helpful when dealing with technical information or instructions that need to be easy to follow.

Supporting, Not Replacing Work

Some people worry that tools like this might replace real expertise. In truth, it’s only as good as the instructions given to it. It can’t understand customers, local business needs or the value of experience built over many years. That part still belongs to people, and always will.

Used responsibly, it simply helps with the labour, not the thinking.

A Modern Tool, Just Like the Tools Before It

Business has always relied on tools to make work more efficient: calculators, spreadsheets, databases, phones, email. ChatGPT is just the latest in that line. It doesn’t change how business is done — it just helps with the parts that take up unnecessary time.

It frees space for the work that matters: looking after customers properly.

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Final Thought

I’ve been using ChatGPT to help with everyday business tasks. Not to replace experience, but to make better use of it.