For many businesses, the internet is as essential as electricity. Yet plenty still rely on a single connection and hope for the best. When it works, nobody notices. When it fails, everything stops.

A single internet connection is a single point of failure. It doesn’t matter how fast or expensive it is — fibre can still be cut, cabinets can still fail, and exchanges can still have issues. When that happens, emails stop, cloud systems become unreachable, card payments fail, and phone systems can go quiet.

This is why resilience matters more than headline speed. Two independent connections — ideally using different technologies or providers — dramatically reduce risk. If one line goes down, traffic automatically switches to the other and the business keeps running. Staff may notice a slight slowdown, but customers often notice nothing at all.

For most small and medium-sized businesses, resilience doesn’t mean paying for a costly dedicated circuit. A sensible combination of business FTTP with a second fibre, fixed wireless, or even a 4G/5G backup can provide excellent protection at a manageable cost. In many cases, this approach offers better real-world reliability than relying on a single premium service.

The key question to ask isn’t “How fast is our internet?” but “What happens to the business if it disappears for an hour?” If the answer is lost revenue, frustrated customers, or staff sitting idle, then one connection probably isn’t enough.

Good connectivity has always been about careful planning rather than wishful thinking. Designing in resilience from the start is far cheaper than dealing with the consequences of an outage later.

If your business is relying on a single internet connection, it’s worth reviewing whether that risk is acceptable. I can assess your current setup and recommend a practical, cost-effective way to add resilience without unnecessary complexity or long contracts.
📧 rod@ktgl.co.uk | 📞 01482 291292

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