Broadband is one of those topics where half-truths and outdated assumptions hang around far longer than they should. We hear the same myths repeated regularly — often by people who’ve simply never had them explained properly.

Here are some of the most common broadband myths, and what’s actually true.

Myth 1: “Faster Speed Automatically Means Better Performance”

Speed is important, but it’s only part of the picture.

A fast connection that slows down at busy times, drops out, or struggles with latency will perform worse day-to-day than a slightly slower connection that’s stable and consistent.

Performance is about:

• Reliability
• Latency
• Consistency at peak times

Not just headline numbers.

Myth 2: “If Speed Tests Look Good, the Connection Is Fine”

Speed tests show a moment in time — often under ideal conditions.

They don’t always reveal:

• Peak-time congestion
• VPN instability
• VoIP call quality issues
• Intermittent dropouts

A connection can look excellent on a test and still cause daily frustration.

Myth 3: “Residential and Business Broadband Are Basically the Same”

They may use similar technology, but they’re built for very different purposes.

Residential broadband is designed for casual, best-effort use.
Business broadband focuses on consistency, support, and predictable performance.

That difference matters when internet access is business-critical.

Myth 4: “Full Fibre Means No Problems”

Full fibre is a huge step forward — but it doesn’t guarantee perfection.

Issues can still arise from:

• Contention
• Poor routing
• Internal wiring
• Network configuration

The technology helps, but it doesn’t remove the need for proper planning.

Myth 5: “One Connection Is Enough for Every Business”

For many businesses, one connection is enough — until it isn’t.

If phones, cloud systems, card payments, or remote access all depend on a single link, a fault can bring everything to a halt.

Sometimes a modest backup connection makes far more sense than upgrading speed alone.

Myth 6: “Switching Provider Is Always Disruptive”

This is one of the biggest misconceptions.

With proper planning:

• Numbers can move quietly
• Services can run in parallel
• Changes can be scheduled
• Downtime can often be avoided altogether

A well-managed switch is usually calm and controlled.

In Summary

Most broadband problems don’t come from technology failing — they come from misunderstandings.

Clearing up a few myths often leads to better decisions, fewer surprises, and far more reliable connectivity.

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If you’d like a plain-English conversation about your broadband — without jargon or sales pressure — feel free to get in touch.

📞 01482 291292
✉️ rod@ktgl.co.uk

Rod Walker
Kingston Technologies Group (KTGL)

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